Excellent job skills means an applicant can do the job, however, it does not necessarily mean he or she will do it better than most everyone else.

The applicant with the best job skills will typically be...

If an untrained interviewer uses an unstructured interview format (asks questions that pop into their head), the probability of hiring the best applicant is about 40% according to a Michigan State study.

Which of the following statements are true about motivation-based interviewing? (multiple answers permitted)

Most companies track turnover and know exactly how many of their best performing employees are exiting and why.

What is motivation-based interviewing?

Using behavior-based interviewing often results in extending a job offer to a marginal performer.

Many managers who make hiring decisions are competent in their area of expertise but lack the proper interviewer training to know how to correctly identify applicants who will be 'High Performers' if hired.

According to a Harvard Business School study, 76% of turnover can be traced back to poor interviewing practices and bad hiring decisions.

Hiring managers commonly make the connection between an employee's poor performance issues and their own interviewing deficiencies.